Frida Restaurant and Bar

999 Eglinton Avenue West
http://www.fridarestaurant.ca/

Tip Out Policy
3% of sales to the house.
2.5% of sales to the bar.

Tips are given via bi-monthly cheque.

Anonymous Tipster says..."No pretense of giving percentages to the kitchen staff which richly deserve it, the place is struggling and has turned to milking it's servers to account for it. The management really has a tough time here, I suppose, but they do shoot themselves in the foot. A common complaint is labour costs, but they often have two or three on for a night when six people come in to dine. They go for a 'family atmosphere' with the staff, and so long as 'dysfunctional' is put in front, it succeeds... Tips are given via bi-monthly checque; it's very rare to walk out with cash...which isn't so bad, really, just a bit different ... Management thinks they have a good 'system' in place when in fact the chef (who is part owner) is overly controlling over front of house when he's never had to work it. He wants to cut every possible cost but readily gives away free meals for the slightest complaint or praise. His prerogative, certainly, but one hand washes the other. Perhaps even more egregious is the front of house manager, who questions every tiny thing that goes on but lets the big things slide; servers get in more trouble for letting chips slide on the floor off the plate than for showing up half an hour late two weeks in a row. Yelling matches are common. It really is a shame, the place has excellent food and a great concept and atmosphere for customers, but the staff side needs a lot of work."